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Partner Policy Centre

Credit Profile Policy

Credit scores, repayment history, enquiries and previous credit issues can influence lender selection — but a single score or past event does not always determine the outcome.

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Lending policies change.

This page provides general guidance about common lender considerations. Credit criteria and lender appetite vary and may change without notice. Run the client's scenario with Yes Approved for a current assessment.

Common scenarios

A credit issue doesn't always mean no.

Different lenders can take very different approaches to the same credit profile.

CS

Lower Credit Score

Credit score is important, but lender scorecards and risk appetite vary across the market.

Explore credit scores →
EN

Multiple Enquiries

Several recent credit enquiries may affect lender selection, but don't automatically prevent finance.

Explore enquiries →
DF

Defaults

Paid and unpaid defaults can be treated differently depending on amount, age, type and lender.

Explore defaults →
RP

Late Repayments

Recent repayment history can influence assessment, particularly where arrears are ongoing.

Explore repayments →
HR

Previous Hardship

Previous financial hardship may require additional context around what occurred and the client's current position.

Explore hardship →
SC

Specialist Credit

Selected specialist lenders may consider applicants who fall outside mainstream credit appetite.

Explore specialist credit →
The bigger picture

What can lenders consider?

A credit assessment normally involves more than simply reading the client's bureau score.

Credit history

Depending on lender and product, assessment may include:

  • Credit score
  • Recent credit enquiries
  • Repayment history
  • Defaults
  • Previous arrears
  • Previous hardship

Current circumstances

The client's present position can also influence the overall assessment.

  • Current employment and income
  • Existing credit commitments
  • Loan amount
  • Asset and loan structure
  • Recent account conduct
  • Explanation of previous credit events
Partner quick reference

Credit scenarios at a glance

General guidance to help identify when a client scenario may require broader lender assessment.

Credit Score
There is no single universal credit-score requirement across all lenders. Different lenders may use different bureaus, scorecards, cut-offs and risk models.
Credit Enquiries
Recent enquiry activity can be relevant. Lenders may consider the number, type, timing and pattern of recent applications rather than simply the enquiry count.
Defaults
Default policies vary considerably. Assessment can depend on whether a default is paid, the amount, age, type of creditor, circumstances and overall application.
Repayment History
Recent repayment conduct may be considered across existing loans and credit facilities. Isolated historical issues may be viewed differently from ongoing arrears.
Financial Hardship
Previous hardship does not necessarily mean finance is unavailable. The circumstances, timing, current repayment conduct and lender appetite can all matter.
Specialist Credit
Some lenders specialise in applicants who fall outside mainstream lending criteria. Pricing, fees, loan structure and eligibility may differ from prime lending products.
Partner Tip

Avoid giving a client a definitive answer based solely on their credit score or a previous credit event. The same profile can produce very different outcomes across different lenders.

Have a credit scenario?

Let us look beyond the score.

Send us the client's circumstances and we can review the broader credit profile against available lender options and current policy.

Important information

Information contained in the Yes Approved Partner Policy Centre is general information only and is intended to assist referral partners in understanding common lending considerations and potential finance pathways.

It does not represent a complete statement of any lender's credit policy and should not be relied upon as confirmation that a particular applicant, asset, transaction or loan structure will qualify for finance.

Lender policies, credit criteria, rates, fees, product availability, documentation requirements and assessment processes are subject to change without notice. Lending criteria can also vary according to the applicant's individual circumstances, credit profile, loan purpose, asset, transaction structure and other factors.

All finance applications remain subject to lender eligibility requirements, credit assessment, verification, applicable responsible lending requirements and final lender approval.

Yes Approved does not guarantee that finance will be available or that an application will be approved based on information contained within the Partner Policy Centre.

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